The answering service that knows your industry

One service. Four levels of support.

Your industry decides the training. Your level decides how much CareDesk handles — calls, then text, then email, then your CRM.

$299
per month
Calls
Calls
$399
per month
+ Text
Calls + Text
$499
per month
+ Email
Calls + Text + Email
$649+
starting /mo
+ CRM
Calls + Text + Email + CRM

“Answer my calls.”

“Handle my calls and texts.”

“Handle my customer communication.”

“Help run my front office.”

Compare at a glance

Starting at $299/month. Every level includes industry-trained human agents.

Monthly priceCalls$299/moConnect$399/moCommunications$499/moFront OfficeStarting at $649/mo
Calls✓✓✓✓
Text—✓✓✓
Email——✓✓
CRM———✓
Industry-trained agents✓✓✓✓
Lead capture✓✓✓✓
Message documentation✓✓✓✓
Escalation by your rules✓✓✓✓

Expand a level for the details

Level 1 · Calls

CareDesk® Calls

Need us to handle the phones? Start here.

$299/mo
  • ✓Inbound call answering
  • ✓Industry-trained agents
  • ✓Company-specific greeting
  • ✓New lead capture
  • ✓Existing customer message capture
  • ✓Approved FAQ responses
  • ✓Message documentation
  • ✓Company-defined escalation procedures

Best for: Businesses that primarily need professional phone coverage without hiring an in-house receptionist.

Subscribe to Calls

Level 2 · Calls + Text

CareDesk® Connect

We handle your calls and texts, so you don't have to.

$399/mo
  • ✓Everything in CareDesk Calls
  • ✓Customer text communication
  • ✓Lead text communication
  • ✓Customer request intake by text
  • ✓Approved FAQ responses by text
  • ✓Text conversation documentation
  • ✓Escalation according to company rules

Best for: Companies that want to stop constantly switching between calls and text messages throughout the day.

Subscribe to Connect

Level 3 · Calls + Text + Email

CareDesk® Communications

One industry-trained team across your major customer communication channels.

$499/mo
  • ✓Everything in CareDesk Connect
  • ✓Customer email communication
  • ✓Lead email communication
  • ✓Customer request intake
  • ✓Approved email responses
  • ✓Email documentation
  • ✓Escalation according to company rules

Best for: Owners who want one professional communication layer across every major customer channel.

Subscribe to Communications

Level 4 · Calls + Text + Email + CRM

CareDesk® Front Office

Your communication handled. Your CRM organized. Your front office supported.

Starting at $649/mo
  • ✓Everything in CareDesk Communications
  • ✓CRM customer record updates
  • ✓New lead entry
  • ✓Contact-information updates
  • ✓Communication notes
  • ✓Lead-status updates
  • ✓Customer request documentation
  • ✓Follow-up notes
  • ✓Approved CRM workflows

Best for: Established companies where the owner or manager spends too much time answering customers AND keeping customer information organized.

Subscribe to Front Office

Start here

3-day live trial — $30 one time

We answer your real inbound calls for three business days so you can hear exactly what your callers hear. One-time charge, no subscription starts, nothing renews automatically. Apply it to your first month if you continue.

Try 3 days for $30

Pricing includes one business location or service market. Have multiple locations or service areas? CareDesk offers discounted multi-location pricing based on the number of locations, call volume, and support needs. Contact us for a custom quote.

What are your missed calls actually worth?

Move the sliders to your numbers. The math updates live.

Your industry
CareDesk plan
Calls you miss every month33
Extra jobs CareDesk books per month7
Added revenue per month$1,228
Annual value of those clients$14,742
Net after your $299/mo plan
$929/ mo (311% ROI)
Try 3 days for $30

Estimates only. Assumes CareDesk reaches 60% of the callers you currently miss and books 35% of those conversations — deliberately conservative versus published industry benchmarks. Your results depend on your pricing, service area, and close rate.

Important — what CareDesk does not do:

CareDesk does not schedule appointments, manage calendars, dispatch crews, run follow-up campaigns, handle rescheduling, provide administrative support beyond your plan's CRM workflow, guarantee availability, issue quotes without owner authorization, process complaints, authorize refunds, or make business decisions on your behalf. Capabilities increase by service level — every level includes exactly what's listed above, nothing implied.

Onboarding included. No per-minute fees. Cancel monthly plans anytime.

Try 3 days for $30Call us