Your business deserves more than a generic answering service.
CareDesk connects you with real agents trained specifically for your industry — handling customer calls, texts, emails and more as an extension of your business.
Not just a receptionist. An industry-trained extension of your team. Plans start at $299/month.
You're on a job. The phone still rings.
Built around your industry.
Different industries have different customers, terminology, workflows and expectations. That's why CareDesk trains agents around the businesses they represent.
Agents trained for your industry.
Your customers aren't routed to generic receptionists juggling completely unrelated businesses. CareDesk agents are trained specifically for the industry they serve — including its services, terminology, workflows, pricing structures and common customer questions.
Scripts read back verbatim. No understanding of the trade, the pricing, or what the caller is really asking.
Start with the phone. Grow into your front office.
One service, increasing levels of responsibility. You decide how much comes off your plate.
Effortless integration. Concierge-level execution.
From the first hello to the final booking, CareDesk® represents your brand with the precision of a senior in-house team.
Forward your calls
Point your existing business number to your dedicated CareDesk® line in a single click. Setup takes under 5 minutes.
We answer as your brand
Agents trained for your industry handle every call — quote, qualify, and capture lead details — using your scripts and pricing.
Qualified leads, ready to book
Every caller's details land in your portal and ping you by SMS and email, so you can book them on your own schedule.
Every call, lead, and recording in one place.
The moment a call ends, the lead is in your dashboard. Name, number, service requested, full transcript, and the call recording. Search it, export it, or hand it off to your team.
- Live + completed calls with transcripts
- Lead details, tags, and notes
- Recording playback and downloads
- Answer rate, lead count, and call volume
CareDesk®: Thank you for calling — how can I help today?
Caller: Hi, I'd like a quote for a 3 bed, 2 bath deep clean...
CareDesk®: Is this a one-time clean or would you like recurring service?
Caller: One-time for now, maybe monthly after that.
CareDesk®: And when would you like it done — is this urgent or flexible?
Everything an in-house front desk would do.
What's available depends on your CareDesk level — the higher the level, the more channels and front-office work we take on.
Real human agents
Every call is answered by a trained US-based person. Never an AI voice, never an automated receptionist.
Industry-trained agents
Trained on your industry's terminology, workflows, pricing models and common objections — so every caller talks to someone who knows the business.
9am–5pm EST coverage
Monday–Friday, 9am–5pm EST. Every call answered in under 4 rings by a real person. Extended hours coming soon.
Call recordings & summaries
Every call recorded, transcribed and summarized. Searchable in your member portal.
Lead capture & qualification
Captures the right details, filters tire-kickers, and prioritizes high-value jobs first.
Customer service
Existing customers get answers from your approved FAQs and escalation rules — not guesses.
Text communication
Two-way customer texting handled by the same industry-trained team, fully documented.
Email communication
Inbound customer and lead email answered and logged alongside calls and texts.
CRM updates
Customer records, notes and follow-ups kept organized so nothing lives only in your head.
Dispatch support
Scheduling and dispatch coordination on top of full communication coverage.
Real humans, answering for service businessesacross North America
What are your missed calls actually worth?
Move the sliders to your numbers. The math updates live.
Estimates only. Assumes CareDesk reaches 60% of the callers you currently miss and books 35% of those conversations — deliberately conservative versus published industry benchmarks. Your results depend on your pricing, service area, and close rate.
Choose Your Industry. Choose Your Level of Support.
Industry-trained agents. Flexible communication support. The more you want CareDesk to take off your plate, the higher the service level.
Four levels of one service — not four different products. Starting at $299/month.
Find Your CareDesk →3-day live trial — $30 one time
We answer your real inbound calls for three business days so you can hear exactly what your callers hear. One-time charge, no subscription starts, nothing renews automatically. Apply it to your first month if you continue.
Questions, answered.
How quickly can CareDesk® go live?
Are the agents trained on my industry specifically?
What systems do you integrate with?
Is there a contract?
Can I keep my existing phone number?
What exactly do I pay for?
Do I get my own phone number?
Are the calls answered by real people?
Reclaim your phone. Grow your business.
Apply today and our onboarding specialist will reach out within 24 hours to set up your dedicated line. No setup fees, 14-day trial.