Outsourced Inside Sales
We Don’t Just Follow Up. We Help Close the Sale.
CareDesk gives your business experienced human salespeople who work your qualified opportunities by phone — answering questions, handling objections, discussing your approved pricing, and closing remotely when the sale allows it.
No monthly retainers. No long-term commitments. Pay only when we help you close.
An outsourced sales team for the leads you already have
Your marketing creates inquiries. Your estimators create quotes. But when your team is out on jobs, the next sales conversation often waits — and good opportunities cool off.
CareDesk inside sales reps pick up those conversations. They introduce themselves as CareDesk, calling on behalf of your company, and work strictly within your approved pricing, processes and sales guidelines. We don’t cold-prospect or buy lists for you; we work the opportunities your business provides.
How it works
- Step 1
Qualification call
We learn your offer, your typical project, and whether we’re a fit. No arbitrary lead-list minimum — we qualify the business, not the spreadsheet.
- Step 2
Agreements & NDA
Service agreement, NDA, sales authorization and commission terms are signed before we see any customer data.
- Step 3
Your playbook
You share pricing, approved discounts, financing options, and who approves anything outside the lines.
- Step 4
Secure lead hand-off
Upload opportunities to your private CareDesk account. We only contact people you’ve authorized.
- Step 5
Human sales conversations
Our salespeople follow up, answer questions, handle objections and work toward a decision.
- Step 6
Closed sale, then commission
Signed sales are recorded to your account. Commission is invoiced weekly on qualifying completed sales.
Why businesses bring CareDesk in
Experienced closers, without the hire
No recruiting, training, base salary or turnover. You get sales capacity when you need it.
Your rules, every call
We discuss only approved pricing and offers. Exceptions go to your designated manager.
Performance-based
No monthly retainer. We’re paid when we help produce a qualifying closed sale.
No long-term commitment
Partnerships continue because they’re working — not because of a contract term.
Every outcome recorded
You see each sale and its details in your CareDesk account, tied to weekly invoices.
Your crews stay on jobs
Your estimators keep estimating. We keep the conversations moving.
Human salespeople vs. automated follow-up
A CareDesk salesperson
- • Listens and answers the customer’s actual question
- • Handles objections on price, timing and trust
- • Knows when to escalate to your manager
- • Can take the sale to a signed decision
Automated texts & email drips
- • Sends the same reminder to everyone
- • Can’t negotiate within your approved guidelines
- • Easy to ignore, easy to unsubscribe from
- • Stops at “click here to book”
We earn our fee when you make a sale.
CareDesk is performance-based. Our commission is typically 3%–5% of a completed, qualifying sale — the exact rate and what qualifies are written into your agreement before work begins.
3%–5%
of completed sales, typically
$0
monthly retainer
None
long-term commitment
No
arbitrary lead-list minimum*
*Subject to client qualification. We don’t guarantee closing rates or that every opportunity can be closed remotely.
Your Customers. Your Pricing. Your Business. Protected.
Trust is the foundation of every CareDesk partnership. We treat your customer information, pricing strategies, and internal business processes with strict confidentiality. We offer confidentiality agreements and NDAs to help protect the information you entrust to us.
Professional human representation
Real CareDesk salespeople who say who they are and who they’re calling for.
Clear authorization first
We only contact customers you’ve authorized in writing, using the opportunities you provide.
Your approved guidelines
Pricing, discounts and offers stay inside the limits you set. Anything outside them goes to you.
Careful handling of your data
Lead files are uploaded to a private client account, not emailed around. Staff access is limited and logged.
Transparent commission
A written agreement spells out the rate and what counts as a qualifying sale before we make a single call.
Respect for your relationships
Your customers stay your customers. We honor do-not-contact requests immediately.
CAREDESK®
Confidentiality Commitment
- NDA Available
- Human-Led Sales
- Authorized Contact Only
A CareDesk company commitment — not a third-party certification
Industries we focus on
High-ticket home improvement, where estimates are substantial and follow-up competes with running crews. Examples are typical situations, not CareDesk results.
HVAC replacement & installation
A homeowner got a system replacement quote in spring and is still deciding between options.
Replacement windows & doors
An in-home consultation ended with “we need to think about it” and no follow-up date.
Bathroom remodeling
A design estimate is sitting open while the customer compares financing and timing.
Roofing
A replacement estimate went out after a storm inspection and the customer went quiet.
Basement waterproofing
The customer had questions about scope and warranty that nobody circled back to answer.
Kitchen remodeling
A larger project quote stalled while the customer waited on a second opinion.
Flooring
Measurements were taken and a quote sent, but the material decision never got finalized.
Gutters & gutter protection
An add-on quote was left behind after the main job was completed.
Generator installation
Interest spiked after an outage, then the estimate stopped getting attention.
Other high-ticket residential work
Any project where estimates are substantial and follow-up competes with running crews.
Frequently asked questions
What does CareDesk cost?+
There’s no retainer. Our commission is typically 3%–5% of a completed, qualifying sale. The exact rate and what qualifies are set in your written agreement.
Do your salespeople pretend to be my employees?+
No. They introduce themselves as CareDesk, calling on behalf of your company. Transparency protects your reputation.
Can you offer discounts?+
Only discounts you’ve approved in writing. Anything outside your guidelines goes to your designated approval contact first.
Do you guarantee a closing rate?+
No. Results depend on your offer, lead quality and market. We don’t promise specific closing rates.
Is AI talking to my customers?+
No. Real human salespeople handle every client-facing sales conversation. CareDesk uses AI only for its own prospect research and outreach.
Do you generate new leads for us?+
No. Inside sales works with qualified opportunities your business provides.
How is my data protected?+
We sign an NDA, store your lead files in a private client account, and limit staff access. See the confidentiality section above.
Put CareDesk to work on your opportunities.
Tell us a little about your business and your sales process. We’ll reply to discuss whether we’re a good fit.