CareDesk™ vs the alternatives

What you actually get compared to a generic answering service or hiring in-house.

FeatureCareDesk™Generic serviceIn-house hire
Vertical focus: cleaning onlyYesNoDepends
US-based coverage (9am–5pm EST, extended hours soon)YesSometimesRarely
100% US-based human agents (no AI)YesSometimesYes
CRM integrationsComing soonNoMaybe
Named specialists per accountYesNoYes
Average cost (small team)$299–$499/mo$350–$1,200+/mo$3,500+/mo
Time to go live5 business days1–2 weeks30+ days